Question 1

How long does it take for an AC technician to arrive?

Accepted Answer

We schedule visits during working hours in served areas (Salmiya, Hawalli, Farwaniya, Ardiya and more). We contact you before arrival to confirm. Call 9500 6020.

Question 2

Do you offer annual AC maintenance contracts?

Accepted Answer

Yes — annual and semi-annual plans include scheduled visits, unit cleaning, refrigerant checks, and priority emergency response. Plans are flexible based on unit count and system type.

Question 3

How much does an AC technician visit cost?

Accepted Answer

Inspection visits range from 10–15 KWD. The fee is deducted from the repair cost if you proceed. We provide a clear quote before any work begins.

Question 4

Do you repair all AC brands?

Accepted Answer

Yes — Carrier, Daikin, Trane, LG, Samsung, Mitsubishi, Gree, Midea, York, Toshiba, Hitachi, Fujitsu, O General, Rheem, and Panasonic.

Question 5

Do you service VRF and central AC systems?

Accepted Answer

Yes — our engineers specialize in VRF, central, and package systems. We install, maintain, and diagnose outdoor units, air handlers, and duct networks.

Question 6

Do you provide central ventilation services?

Accepted Answer

Yes — we design, install, and maintain central ventilation for villas, restaurants, and commercial buildings, balancing fresh air with efficient cooling.

Question 7

What should I do if my AC is not cooling?

Accepted Answer

Check thermostat settings and filter cleanliness first. If the problem persists, it may be low refrigerant, compressor failure, or a dirty outdoor unit. Call us for inspection — do not attempt refrigerant repairs yourself.

Question 8

What are your business hours?

Accepted Answer

Monday–Friday 9:00 AM – 5:00 PM. Saturday–Sunday 10:00 AM – 6:00 PM. Maintenance contract customers get priority response during business hours.

Question 9

Are you open on weekends?

Accepted Answer

Yes — Saturday and Sunday 10:00 AM – 6:00 PM. Call 22289101 or sales 95006020 / 41000430.

Question 10

Do you offer a warranty on repairs?

Accepted Answer

Yes — 3 to 12 months depending on repair type and parts used. New installations include a workmanship warranty.

Question 11

Is VRF suitable for residential homes?

Accepted Answer

Yes. A VRF system — also called VRV — uses one outdoor unit to serve multiple indoor units. It suits Kuwait villas and multi-room homes. We install and maintain it as an independent company, not an official dealer.

Question 12

Do you offer AC duct cleaning?

Accepted Answer

Yes. We clean central AC ducts to remove dust and mold and improve cooling and indoor air quality, and we inspect indoor and outdoor units when needed.

Question 13

Do you have an AC technician in Salmiya?

Accepted Answer

Yes. We cover Salmiya, Hawalli, Farwaniya, Ardiya, Jahra, and Mutlaa for AC repair and maintenance. Call 9500 6020.

Question 14

How often should AC be cleaned in Kuwait?

Accepted Answer

We recommend cleaning every 3–4 months due to dust and high humidity. With an annual contract, we set a schedule tailored to each unit.

FAQ — AC Installation & Repair

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