Question 1

How long does it take for an AC technician to arrive?

Accepted Answer

We reach you within 3 hours in most areas of Kuwait. In remote areas it may take up to 4 hours. We contact you before arrival to confirm the appointment.

Question 2

Do you offer annual AC maintenance contracts?

Accepted Answer

Yes — annual and semi-annual plans include scheduled visits, unit cleaning, refrigerant checks, and priority emergency response. Plans are flexible based on unit count and system type.

Question 3

How much does an AC technician visit cost?

Accepted Answer

Inspection visits range from 10–15 KWD. The fee is deducted from the repair cost if you proceed. We provide a clear quote before any work begins.

Question 4

Do you repair all AC brands?

Accepted Answer

Yes — Carrier, Daikin, Trane, LG, Samsung, Mitsubishi, Gree, Midea, York, Toshiba, Hitachi, Fujitsu, O General, Rheem, and Panasonic.

Question 5

Do you service VRF and central AC systems?

Accepted Answer

Yes — our engineers specialize in VRF, central, and package systems. We install, maintain, and diagnose outdoor units, air handlers, and duct networks.

Question 6

Do you provide central ventilation services?

Accepted Answer

Yes — we design, install, and maintain central ventilation for villas, restaurants, and commercial buildings, balancing fresh air with efficient cooling.

Question 7

What should I do if my AC is not cooling?

Accepted Answer

Check thermostat settings and filter cleanliness first. If the problem persists, it may be low refrigerant, compressor failure, or a dirty outdoor unit. Call us for inspection — do not attempt refrigerant repairs yourself.

Question 8

What are your business hours?

Accepted Answer

Monday–Friday 9:00 AM – 5:00 PM. Saturday–Sunday 10:00 AM – 6:00 PM. Maintenance contract customers get priority response during business hours.

Question 9

Are you open on weekends?

Accepted Answer

Yes — Saturday and Sunday 10:00 AM – 6:00 PM. Call 22289101 or sales 95006040 / 41000430.

Question 10

Do you offer a warranty on repairs?

Accepted Answer

Yes — 3 to 12 months depending on repair type and parts used. New installations include a workmanship warranty.

Question 11

How often should AC be cleaned in Kuwait?

Accepted Answer

We recommend cleaning every 3–4 months due to dust and high humidity. With an annual contract, we set a schedule tailored to each unit.

FAQ — AC Installation & Repair

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